Effective Date: March 30, 2025
At Laptop Bunny, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.laptopbunny.com, contact us, or use our services.
1. 📋 Information We Collect
We may collect the following personal information when you interact with us:
- Full Name
- Phone Number
- Email Address
- Device details (for repair or diagnosis)
- Location/address (for pickup or service)
- Feedback, reviews, or inquiry messages
We do not collect or store payment details on our servers. All transactions are securely handled via trusted third-party platforms.
2. 🔍 How We Use Your Information
We use your information only to:
- Provide repair, installation, or pickup services
- Contact you regarding service updates or support
- Send you invoices, service slips, or reminders
- Improve our customer service and website experience
- Share service status via WhatsApp or email (with your consent)
We do not sell, rent, or trade your personal information with any third party.
3. 🛡️ Data Security
We follow strict practices to ensure your data is secure:
- Internal access is restricted to authorized personnel only
- Data is stored on secure systems with firewall protection
- WhatsApp communication is encrypted via WhatsApp Business APIs
However, no digital transmission is 100% secure. While we do our best, we cannot guarantee complete security.
4. 🍪 Cookies & Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic and usage
- Improve website performance
You can choose to disable cookies through your browser settings.
5. 🤝 Third-Party Services
We may use trusted third-party tools (e.g., Google Analytics, WhatsApp) to:
- Monitor website performance
- Communicate with customers
- Collect feedback or service inquiries
These services have their own privacy policies which we encourage you to review.
6. 👶 Children’s Privacy
Our services are not directed at anyone under the age of 16. We do not knowingly collect personal data from minors. If you are a parent and believe your child has shared personal info with us, please contact us immediately.
7. ⚖️ Your Rights
You may:
- Request to access or update your personal data
- Ask us to delete your information
- Withdraw consent for future communication
To make a request, contact us using the details below.
8. 📞 Contact Us
For questions about this Privacy Policy or your data:
📧 Email: anilgoyal98885@gmail.com
📱 Phone: +91 98885 45174
💬 WhatsApp: Chat with us
9. 🔁 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.